Privacy Policy

Viking Elevator, a brand of Vertical Solutions, Inc., respects and upholds your data privacy rights in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012. This Privacy Policy explains how we collect, use, protect, and share your personal data when you interact with our website, social media channels, and services.

1. Personal Information We Collect
We may collect the following categories of personal data:

Basic Information: Name, email address, contact number, organization, and job title

Service-Related Data: Project location, elevator/escalator requirements, and service preferences

Job Application Data: Resume/CV, academic background, work experience, and references

Website Interaction Data: IP address, browser type, device information, pages visited, and time spent on site (via cookies and analytics tools)

Messages: Any information you voluntarily provide through our contact forms, email inquiries, or surveys

2. Purpose of Data Collection
We collect your personal data for the following lawful purposes:

To process service inquiries, project consultations, and quotation requests

To provide maintenance updates, newsletters, or promotional offers (with your consent)

To process employment applications and manage talent recruitment

To analyze website traffic and user behavior for service improvement

To comply with legal obligations or respond to lawful requests from authorities

3. Use of Third-Party Services
We may use the following third-party tools and providers:

Google Analytics: To collect anonymized traffic data such as device, location, and browsing behavior.
 You may opt-out of Google Analytics tracking by installing the Google Analytics Opt-Out Add-on.

Google Forms / Contact Forms: For service inquiries or job applications; these forms may collect personal data stored securely via Google Workspace.

Meta (Facebook/Instagram) Pixels: To measure the performance of our ads and reach relevant audiences.

All third-party service providers are vetted and comply with international privacy standards.

4. Data Storage and Protection
Your personal data is stored securely on systems with restricted access. We implement industry-standard security practices including:

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Encryption of transmitted data
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Secure cloud storage (Google Workspace)
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Access control protocols
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Data is retained only as long as necessary to fulfill the purpose of its collection, unless otherwise required by law.

5. Sharing of Personal Information
We do not sell or lease your personal information. We may share it only with:

Employees and authorized personnel of Viking Elevator for service delivery

Subcontractors or service providers under strict data protection agreements

Government or regulatory authorities when legally required

6. Your Data Privacy Rights
As a data subject under the Philippine Data Privacy Act, you have the right to:

Be informed of how your data is collected and used

Access and correct inaccurate or outdated personal data

Object to the processing of your data (e.g., for direct marketing)

Request deletion or suspension of data processing under certain conditions

Lodge a complaint with the National Privacy Commission

To exercise any of these rights, email us at privacy@vikingelevators.com.

7. Cookies Policy
We use cookies to enhance your browsing experience. Cookies are small files that help us analyze site traffic and personalize content. You may disable cookies through your browser settings, but this may affect some website functionality.

8. Updates to This Policy
This Privacy Policy may be revised from time to time. We will post any updates on our website with the effective date.

9. Contact Us
If you have questions or concerns about your data privacy or this policy, please contact:

 Viking Elevator – Vertical Solutions, Inc.
 Email: sales@vikingelevator.com
 Website: www.vikingelevators.com

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